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New York City

Popular Questions
Frequently Asked Questions

Everything you need to know about how Olive Branch works, what to expect, and whether our approach is right for you.

  • What is a personal chef?

    Great question! A personal chef is a culinary professional who creates customized meals for clients. Many work in their clients’ homes, but at Olive Branch Culinary Services, we cook in our commercial kitchen, providing you the best of both worlds – customized, personal chef meals without the intrusion in your home.

  • Who needs a personal chef?

    Individuals with demanding schedules and limited time for cooking, such as busy business professionals, new parents, working families, seniors, those with specific dietary needs, and people recovering from surgery or illness.

  • How does a personal chef work?

    It’s simple! We offer clients a straightforward service with customizable meal plan packages based on your individual and family needs. Feel free to reach out to us through our Get Started page or by calling us at 415-541-8177. A member of our office team will be happy to assist you.

  • When can you start cooking for me?

    We can start cooking for you as soon as you are ready and your onboarding paperwork is complete. Before we begin, we require all clients to fill out the Client Intake Form. This helps us understand your dietary restrictions, preferences, and any dislikes you may have.

  • Do I have to be home for personal chef meal delivery?

    Not necessarily, as it depends on your comfort level. Most of our clients provide us with access codes or copies of house keys. If we do not have access to your home, we will leave our cooler bag on your porch or doorstep. Please do not leave meals unrefrigerated beyond 2 hours. Food safety is our priority.

  • Do you provide catering services?

    We don’t focus on large crowd catering, but we do offer small in-home private dining gatherings. See our Private Chef Experiences page for more details on services and pricing.

  • How do payments work?

    We accept all major credit cards and ACH as payment. We process all invoice payments via Quickbooks/Intuit. A bill will be sent you via email and usually processed every Monday of each week.

    PROCESSING FEES

    Debit/Credit Card:3.5%

    ACH Payment:1.00%